Privacy Policy
Effective Date: Apr 1, 2025
Update Notice:
Dear Block Slide Game users, in order to safeguard your right to know and strengthen the protection of your personal information security, we hereby formally update [Block Slide Game Privacy Policy] (the "Policy"). Please carefully read and fully understand the entire text before using/continuing to use the products and/or services of Block Slide Game, and agree to use/continue using the entire content.
Reminder terms:
We hereby explain through this Privacy Policy how we collect, use, store, share, and transfer your personal information when you use the game services. Before using the game services, please carefully read and understand this Privacy Policy, and only use our products or services after confirming your full understanding and agreement. Once you start using this game service, it means that you fully understand and agree to this guideline, and agree that we will collect, use, store, and share your relevant information in accordance with this privacy policy. For any inquiries, feedback, or suggestions regarding this Guideline, please contact us via the methods provided in this Privacy Policy. The following text will help you understand in detail how we collect, utilize, retain, transfer, and safeguard personal information; It specifies the mechanisms for accessing, rectifying, supplementing, erasing, and duplicating personal information. Legally-binding provisions concerning your data subject rights are emphasized in bold, requiring your particular attention. 1.How we collect and use personal information 2.How we share, transfer, and disclose personal information 3.How we store personal information 4.How we safeguard personal information 5.Your rights regarding personal information 6.Protection of Minors 7.Privacy Policy Update 8.Dispute resolution 9.Contact us
1、How we collect and use personal information
In the course of your utilization of the Block Slide Game services, Block Slide Game shall collect information that you voluntarily provide or that is generated through your use of the services, in the following manner, for the purposes of delivering, enhancing, and safeguarding the security of our services, as well as ensuring the protection of your account:
1.1 Registration and Login
(1) In the event that you register or log in to the Block Slide Game, we shall collect your phone number and password. Additionally, we may send you a verification code to authenticate the validity of your account, thereby generating a login account for registered users. Please note that such information is collected for the purpose of facilitating the creation of efficient and reliable login credentials and safeguarding the security of your account. Should you decline to provide such information, you may be unable to properly register an account or complete the registration and login process for the game. (2) You may also access our platform by logging in through third-party accounts, including Google and Facebook. If you choose to log in via a third-party platform, we will, subject to your authorization, obtain relevant information associated with your third-party account (including but not limited to user ID, nickname, profile picture, and account verification information). The collection of such information is intended to expedite the creation of a user login identity, thereby enabling you to complete the registration and login process more efficiently. (3) During the registration of your game account, you may voluntarily provide additional account information, such as gender, date of birth, and personal signature. Such information is intended to enhance your social gaming experience; however, your refusal to provide such information will not impede your access to or use of other functionalities of this game product.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data, including Personal Data, to [Your Country] and process it there.
1.2 Safe Operation and Guarantee
To ensure the secure and stable operation of our products or services, identify account anomalies, prevent malicious programs, and for anti-fraud purposes, we shall collect the following information from you: (1) Network Log Information,such as account login logs, operation timestamps, operation records, network source and destination addresses, network source ports, client hardware characteristics, interactive publishing records, and crash logs. (2) Device Information,This encompasses device model, operating system version, device identifiers (e.g., IMEI, AndroidID, OAID, OpenUDID, UID, SIM card IMSI information, IDFA, IDFV), SIM integrated circuit card identification code (ICCID), geographic location information, installed application lists, running process information, network device hardware address (MAC address), terminal manufacturer, hardware serial number, IP address, software version number, network access method, type and status, network quality data, WIFI scan lists, WIFI name (SSID), WIFI MAC address (BSSID), Bluetooth data, session start/stop times, language settings, time zone, and network status (e.g., WLAN access point, base station), as well as hardware usage information (e.g., hard disk, CPU, and battery usage). Additionally, this includes device feature information reflected by device sensors (e.g., magnetic sensors, acceleration sensors). The aforementioned information shall be utilized for the comprehensive assessment of account and transaction security, identity verification, identification of violations and inappropriate content, prevention of security incidents, and the implementation of necessary recording, auditing, analysis, and disposal measures. Furthermore, to enhance your gaming experience, when you use the Block Slide Game product, we shall request your storage permission to collect and save your game log information, including but not limited to login logs, item logs, game match information, and game behavior records. This enables you to review your game history on the client side and facilitates game operation statistical analysis, customer service complaint resolution, and other game security analyses. To better serve you, we may synchronize the aforementioned information with subsequent versions of the game or other products we provide that you are currently using. Such information is essential for the implementation of the basic functions of our game services. Should you refuse to provide or authorize such information, you may be unable to properly utilize our game products and services.
1.3 Recharge and Consumption
When you utilize the recharge and consumption functionality of the Block Slide Game product, we shall collect your recharge records, consumption records, order details, and other relevant information in order to provide the requisite services. This enables you to review your transaction records and safeguards the security of your property and virtual assets to the greatest extent possible. Please be advised that recharge and consumption records constitute sensitive personal information, and the collection of such information is necessary to facilitate the consumption functionality of the Block Slide Game product. Without such information, the transaction cannot be completed. Additionally, when goods are dispatched, you are required to provide information such as the recipient’s name, address, and contact phone number. Should you refuse to provide such information, you will be unable to access the aforementioned functionalities; however, this will not affect your ability to utilize other functionalities or services of the product.
1.4 Interaction and Publication
When you engage in interactions with other players through text, images, voice, video, or other means within the Block Slide Game product, we shall collect the information you upload, post, or generate, and utilize your nickname, avatar, game ID, virtual character image, and published content for display purposes. Furthermore, in accordance with network security requirements, we may collect and store the aforementioned information content you transmit for the purpose of filtering inappropriate content, including but not limited to pornography, violence, political content, insults, and malicious advertisements, in order to maintain a clean gaming environment and foster a healthy online ecosystem. Please be aware that if you publicly post information that contains your personal information or personally sensitive information, it may be collected and used by others, so please consider this carefully before posting. If you post information that involves the personal information of others, you should obtain their consent before posting. If you become aware that someone else is improperly collecting or using your information, you may contact us through the methods provided in Chapter 9, “Contacting Us,” of this Policy.
1.5 Customer Service and Appeals
Should you contact our customer service, we may require you to provide necessary personal information for identity verification purposes to ensure the security of your account. In order to provide services in response to your request and subject to your authorization, our human customer service representatives may need to access or verify your relevant information within the scope of your authorization. We shall implement technical and administrative measures to the greatest extent possible to ensure the security and confidentiality of your information, and such information shall be used only within the necessary scope. Additionally, we may retain your contact details (including but not limited to phone number, email address, or other contact information you provide voluntarily), records of your communications with us, and other necessary information for the purpose of providing and documenting customer service. If you are a minor, you are required to provide your relevant information under the guidance of your parents or legal guardians. For the purposes of identity verification and account security, we may collect necessary information, including but not limited to your identity information (e.g., ID card, name), account details (e.g., real name information, mobile phone number, registration time), login device information, recharge and consumption amounts, payment methods, and proof of guardianship relationship, as well as the identity information of your parents or guardians.
1.6 System Permission Usage Instructions
(1) Additional services based on storage access, uploading, and downloading. Upon enabling the necessary permissions, you will be able to download, upload, and save content, or utilize caching to facilitate corresponding services and functions such as publishing/sharing updates and editing/modifying avatars. (2) Additional services for accessing and uploading images/videos based on photo albums (image/video libraries). After granting the required permissions, you can utilize the relevant functions to upload your photos/images/videos, thereby enabling features such as changing avatars, posting updates, and uploading/downloading content. (3) Additional services based on clipboard access and replication. When you copy information within the product for sharing purposes, or receive shared information within the product, we will access your clipboard locally on the device to read passwords, redemption codes, and other related information necessary for functions such as benefit acquisition, activity participation, and sharing. We will only read information pertinent to our services to execute relevant instructions and will not store such information. We will not collect any other irrelevant information from your clipboard. (4) Additional services based on camera usage. When you use the device to scan codes for login and payment purposes, with your authorization and consent, the Block Slide Game product will access your camera permissions to assist you in completing the corresponding product functions. (5) Furthermore, the permissions we request during the provision of products or services will not be enabled by default and will only be utilized for specific functions or services with your explicit authorization. If you wish to disable the permissions required for the specific features mentioned above, most mobile devices will support your request. For detailed instructions, please refer to or contact the service provider or manufacturer of your mobile device. You may also reach out to us through the methods provided in Section 10 “Contact Us” of this policy.
1.7 Other Legitimate Matters
In accordance with applicable laws and regulations, we may collect and use your personal information without obtaining your prior authorization and consent under the following circumstances: (1) Directly related to national security, defense security, or other national interests; directly related to significant public interests such as public safety, public health, and public awareness; (2) Directly related to criminal investigations, prosecutions, trials, or the execution of judgments; (3) For the purpose of safeguarding your or other individuals’ significant legitimate rights and interests, such as life, property, or reputation, where obtaining your consent is impracticable; (4) The personal information collected has been voluntarily disclosed to the public by you; (5) Collecting personal information from legally disclosed sources, such as legitimate news reports, government information disclosures, or other lawful channels; (6) Necessary for the signing and fulfillment of a contract at your request; (7) Necessary for maintaining the safe and stable operation of the products or services provided, such as detecting and addressing product or service failures; (8) Other circumstances as required by competent authorities or stipulated by laws and regulations.
2. How we share, transfer, and publicly disclose personal information
2.1 Share
We will assume confidentiality obligations for your information, and we will not share or provide your personal information to the public except in the following circumstances: 1) We have obtained your explicit authorization or consent in advance; 2) According to applicable laws and regulations, legal procedures, requirements of administrative and judicial authorities, or judicial dispute resolution, it is necessary to share your personal information; 3) Within the scope required or permitted by law, it is necessary to provide your personal information to third parties in order to protect the interests, property, or safety of milk block live streaming and its users or the general public from harm. 4) Sharing with authorized partners: In order to provide you with more comprehensive and high-quality products and services, we may entrust authorized partners or use third-party SDK related technologies to provide you with services or perform functions on our behalf. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this privacy policy. Our partners can only access the information they need to perform their duties and may not use the information for any other purpose. The aforementioned cooperation party's collection and processing of personal information comply with its own privacy policy and are not applicable to this policy. To ensure the maximum security of your information, we strongly recommend that you review the privacy policy of any third-party SDK services before using them. To protect your legitimate rights and interests, if you find that such SDK or other similar applications pose risks, we recommend that you immediately terminate the relevant operations and contact us in a timely manner. At present, our authorized partners include the following types: a) Basic service providers: including partners who provide real name authentication, payment, one click login, message push, geolocation, and anti fraud. b) Partners who provide data services (including data statistics and analysis): In order to maintain/improve our products/services and provide you with better content, we may share your relevant information (including device information, click history, terminal model, geographic location) with designated partners who provide this service. Unless we obtain your consent, we will not share your personal identity information with them. We will establish specialized data protection agreements or data security clauses with our partners who share information, agree on strict data protection measures, and share information on the premise of ensuring security, requiring them to process personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.
2.2 Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances: 1) You made your own request; 2) We have obtained your explicit authorization and consent in advance: 3) In the event of a merger, acquisition, or bankruptcy liquidation involving the game operator, or in other cases involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this policy. Otherwise, we will require the company, organization, or individual to seek authorization and consent from you again.
2.3 Public Disclosure
We will only publicly disclose your personal information in the following situations: 1) We will not publicly disclose your personal information, except for necessary disclosures such as punishment notices for violations of the Milk Block Agreement and platform rules, desensitization display of relevant information when announcing the list of winners/winners, etc. You agree that we will disclose your relevant information in the necessary scenarios mentioned above, and at the same time, we will carefully evaluate the legality, legitimacy, and reasonableness of the public disclosure, and take strict personal information security protection measures to protect it. 2) If there is a need for public disclosure due to cooperation, we will inform you of the purpose and type of the information to be disclosed before public disclosure (if it involves your personal sensitive information, we will also inform you of the content of the sensitive information involved), and only disclose it after obtaining
2.4 Other Legitimate Matters
According to laws and regulations, we may share, transfer, or publicly disclose your personal information without seeking your authorization and consent in the following situations: 1) Necessary for the conclusion and performance of a contract to which an individual is a party; 2) Necessary for fulfilling statutory duties or obligations (such as those directly related to national security, defense security, criminal investigation, prosecution, trial, and judgment execution); 3) Necessary to respond to sudden public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations; 4) To carry out news reporting, public opinion supervision and other activities for the public interest, and to process personal information within a reasonable range; 5) Process yourself disclosed personal information or other legally disclosed personal information within a reasonable range in accordance with legal provisions (such as legally disclosed personal information through legitimate news reports, government information disclosure, and other channels); 6) Other circumstances stipulated by laws and regulations.
3. How we store personal information
The personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China and will not be transferred across borders. We only retain your personal information for the period necessary for the purpose of providing services, and we will keep the relevant information until you withdraw, delete, or cancel your account. After the necessary period, we will delete or anonymize your personal information, but in the following situations, we need to comply with relevant laws and regulations to retain your personal information. 1) To comply with the provisions of court judgments, rulings or other legal procedures; 2) Reasonable and necessary use to implement platform agreements or policies, safeguard social public interests, protect the personal safety or other legitimate rights and interests of the company and its affiliated companies, other users or employees.
4. How we safeguard personal information
To ensure your information security, we strive to take various reasonable physical, electronic, and management security measures to protect your information, so that it will not be leaked, damaged, or lost, including but not limited to SSL, information encryption storage, and data center access control. We have also implemented strict management measures for employees or outsourced personnel who may have access to your information, including but not limited to implementing different permission controls based on their positions, signing confidentiality agreements with them, and monitoring their operations. We will provide corresponding security measures based on existing technology to protect your information and provide reasonable security guarantees. We will do our best to ensure that your information is not leaked, damaged or lost. Your account has security protection functions, please keep your account and password information safe. We will ensure that your information is not lost, abused, or altered through security measures such as backing up to other servers and encrypting user passwords. Despite the aforementioned security measures, please understand that there are no "perfect security measures" on information networks. If you discover that your personal information has been leaked, especially your account and password, please immediately contact our customer service using the contact information listed in Section 9 "Contact Us" of this policy so that we can take appropriate measures.
5. Your rights regarding personal information
During your use of Block Slide Game products, we will provide you with corresponding operation settings for managing your personal information based on the specific situation of each game product, so that you can view, copy, transfer, correct, supplement, delete or withdraw your relevant personal information.
5.1 Querying, Correcting, and Deleting Personal Information
1) You can check your account basic information (account avatar, nickname, and other personal information you choose to fill in, subject to specific game settings), game history information (character level, achievements, records, and specific game information for each product) in the Block Slide Game products you use, and correct and supplement your account basic information according to the specific situation. 2) If you have any other needs for consultation, correction, or deletion during the use of the Block Slide Game product, or if you have any doubts or difficulties, you can operate it yourself through the relevant operation guidelines and settings provided by us. If you have any doubts or difficulties during the operation, you can contact the Block Slide Game product customer service, or choose to contact us through the methods provided in the "Contact Us" section of Part 10 of this policy, and we will handle it for you in a timely manner.
5.2 Change the Scope of Authorization Consent
You can change the scope of your authorization for us to continue collecting information or revoke your authorization through various methods such as deleting information, disabling device functions, and logging out of your account. You can also contact us through the methods provided in the "Contact Us" section of Part 9 of this policy to withdraw authorization. Please be informed that after revoking authorization, we will no longer be able to provide you with the services corresponding to the revocation of authorization, nor will we process your corresponding information. But your decision to revoke authorization will not affect the information processing previously carried out based on your authorization.
5.3 Personal Information Copy Acquisition and Transfer
If you need to obtain a copy of your personal information, you can contact us through the methods provided in the "Contact Us" section of Part 9 of this policy and explain your requirements. We will complete the verification of user identity and processing within fifteen working days after receiving your contact. If you need to transfer the personal information we process, we will assist you in transferring it in accordance with relevant laws and regulations.
5.4 Account Cancellation
You can apply for account cancellation through the Block Slide Game product's [Settings] - [Account Cancellation] or through other channels notified within the product. When you apply for account cancellation, we will verify your identity, account security status, and cancellation conditions. Please read the instructions in the product cancellation process carefully for details. After you voluntarily cancel your account, we will process it within fifteen working days. After account cancellation, we will cease to provide you with all products and services associated with the product account, delete your personal information or anonymize it in accordance with applicable laws and regulations, except as otherwise provided by laws and regulations. Please note that after account cancellation, all content you have posted (including provided audio, video, graphics, etc.) will be anonymously posted. If you need to delete content, please handle it yourself before applying for cancellation.
5.5 Access and Request Explanation of Privacy Policy
When you first use the Block Slide Game product, we will inform you of this privacy policy and allow you to make your own decision to agree. In addition, you can view all the contents of this privacy policy at any time through the login page of the Game product or on the settings page within the product. If you have any questions about our personal information processing rules, you can request an explanation through the contact information disclosed in this privacy policy.
5.6 Right to receive advance notice of cessation of operations
If the Block Slide Game product terminates its service or operation, we will promptly cease the activity of collecting your personal information and notify you of the cessation of operation at least thirty days in advance through announcement or individual delivery. After the termination of service or operation, we will delete or anonymize your personal information held, except as otherwise provided by laws and regulations.
5.7 Other Rights
If a user of the Block Slide Game product (limited to natural persons only) unfortunately passes away, their close relatives may exercise the rights to access, copy, correct, delete and other related personal information of the deceased user for their own legal and legitimate interests, except for those who had other arrangements before the deceased user's death. Regarding the above-mentioned rights, you can contact us through the methods provided in the "Contact Us" section of Part 9 of this policy and explain your requirements. We will verify and process your identity within 15 working days after receiving your contact.
6. Protection of Minors
We attach great importance to the protection of personal information of minors. If you are a minor, please read this privacy policy carefully with your parents or guardians and use our services under their guidance after obtaining their consent. For the collection of personal information of minors through the use of our products or services with the consent of parents or guardians, we will only use, share, transfer or disclose this information as permitted by laws and regulations, with the explicit consent of parents or guardians, or as necessary to protect minors. If you believe that we may improperly hold information about minors, please contact us. If you are the guardian of a child under the age of 14, you should carefully read this policy and the specific product privacy policy (if any) before completing or assisting the child in registering or using the product or service, in order to decide whether to agree to this policy and the specific product privacy policy, so that the child can use the products or services we provide.
7. Privacy Policy Update
7.1 In order to provide you with better service and with the development of the Block Slide business, this privacy policy will also be updated accordingly, which constitutes a part of this privacy policy. But without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy. We will notify you through prominent location prompts, push messages, or other means before the updated privacy policy takes effect. Please also visit Milk Block Live to stay up-to-date with the latest privacy policy. If such updates result in a substantial reduction or significant change in your rights under this privacy policy, we will seek your explicit consent again. You need to understand that we will only collect, use, process, and store your personal information in accordance with the updated privacy policy after you confirm and agree to it; You have the right to refuse to agree to the changed privacy policy, but please be aware that once you refuse to agree to the changed privacy policy, it may result in you being unable or unable to continue to fully use the relevant services and functions of the Block Slide Game product, or unable to achieve the service effect we intend to achieve. 7.2 The significant changes referred to in this privacy policy include but are not limited to: 1) Our service model has undergone significant changes. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used; 2) We have undergone significant changes in ownership structure, organizational structure, and other aspects. Changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc; 3) The main objects of personal information sharing, transfer or public disclosure have changed; 4) There has been a significant change in your right to participate in personal information processing and the way you exercise it; 5) When the responsible department, contact information, and complaint channels for handling personal information security change; 6) When the personal information security impact assessment report indicates the presence of high risks.
8. Dispute Resolution
This Privacy Policy will be governed by the laws of Hong Kong. Any dispute arising in connection with this Privacy Policy and our handling of your Personal Information may first be resolved through friendly negotiation; if negotiation fails, you agree to seek resolution in accordance with this Agreement or the Hong Kong International Arbitration Center ("HKIAC"). The headings of this Privacy Policy are inserted for convenience and reading only and shall not affect the meaning or interpretation of any provision of the text thereof.
9. Contact Us
If you have any complaints or questions about our privacy policy, you can contact us(Vgamepop limited) at any time through the online customer service, contact information provided in the Block Slide Game product, or the following methods: Email: [email protected] We will review the issue in question ASAP and respond within fifteen working days after verifying your user identity.